Privacy Policy

Last updated: April 2026

1. Introduction

PhantomTech ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at phantomtech.net and use our services, including PhantomCTI and PhantomScan platforms.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Contact Information: Name, email address, company name, and phone number when you fill out forms or contact us.
  • Account Information: Credentials and profile data when you register for our platforms.
  • Communications: Messages, feedback, and support requests you send to us.
  • Payment Information: Billing details processed through our secure payment providers (we do not store credit card numbers).

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, click patterns, and session duration.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Cookies: We use essential and analytics cookies as described in Section 7.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services and platforms.
  • Process transactions and send related information.
  • Respond to your inquiries, comments, and support requests.
  • Send you security alerts, updates, and marketing communications (with your consent).
  • Monitor and analyze usage trends to improve user experience.
  • Detect, prevent, and address technical issues and security threats.
  • Comply with legal obligations and enforce our terms.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Trusted third parties who assist in operating our platforms (hosting, analytics, payment processing).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: For any other purpose with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, regular security assessments, and monitoring. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Essential cookies are required for the website to function; analytics cookies help us understand usage patterns.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for data processing.
  • Object to or restrict certain processing activities.
  • Request data portability.
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at [email protected].

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United Arab Emirates and Qatar. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws, including GDPR where applicable.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: